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Sub-Processor
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Purpose and Data Processed
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Applicable Services
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Country of establishment
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DPA link
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Yola, Inc.
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Yola.com, Inc., ("Yola) is a Sitebuilder platform for SMBs that Topline licenses and resells to customers. As directed by our customers information such as end user names, and email addresses may be optionally passed to Yola to aid in web site creation and content.
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Website builder and Web Host
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USA
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Yola DPA
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Zendesk, Inc.
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Zendesk, Inc., (“Zendesk”) provides software as a service for customer support functions. These include support ticketing and helpcenter documentation management. The primary information that Zendesk has access to is End User profile information as well as the content of customer support tickets and emails and phone conversations
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Customer service
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USA
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Zendesk DPA
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Lightspeed Commerce Inc.
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Lightspeed Commerce Inc., ("Lightspeed") is an e-commerce company that Topline uses to provide a platform for businesses to sell their products online. Lightspeed may collect personal information from users, including name, email address, phone number, shipping and billing address, payment information, IP address and data related to users' interactions with their website, such as browsing and purchase history.
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Published website Website builder
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Canada
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LightSpeed DPA
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uberall
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uberall GmbH, ("Uberall") is an software as a service company that publishes SMB contact information to a number of other web publishers around the world. Company name, address, email, phone, hours of business can be included in this data. The purpose of the service is to make the SMB more visible on the web so more customer can find them.
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Published website Website builder
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Canada
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uberall Privacy
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Google LLC
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Google LLC ("Google") provides a set of cloud-based productivity and collaboration tools. As a subprocessor, Google may process personal data that is stored and transmitted through its platform. The types of personal data that may be processed by Google include user profile information (such as name and email address), email messages and attachments, and files and documents stored on Google Drive. The purpose of processing this data is to analyze user bahavior, identify and resolve technical issues, and improve the overall user experience.
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Customer service
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USA
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Google DPA
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Stripe, Inc.
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Stripe, Inc., ("Stripe") is a financial technology company that provides online payment processing services. This data may include payment information (such as credit card details), customer billing and other personal data that is necessary to complete payment transactions. The purpose of processing this data through Stripe, Inc. is to enable our company to securely process payments and provide a seamless payment experience for our customers.
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Payment service
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USA
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Stripe DPA
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Virket Local
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Increase Visibility Mexico S de RL de CV (“Virket Local”) is webs site building services company providing custom web site development and web site migration services to Topline. End users may provide email and phone contact infomration directly to Virket to allow for discussions about the web site contents.
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Web site building service
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Mexico
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Virket Privacy
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PayPal, Inc.
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PayPal, Inc. ("PayPal") is a payment processor that provides online payment processing services. This data may include payment information (such as credit card details), customer billing and other personal data that is necessary to complete payment transactions. The purpose of processing this data through PayPal is to enable our company to securely process payments and provide a seamless payment experience for our customers.
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Payment service
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USA
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PayPal DPA
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GitHub, Inc.
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GitHub, Inc. ("GitHub") is a web-based platform used for version control and collaborative software development. As a subprocessor, GitHub may process personal data transmitted through this platform. The purpose of processing this data is to facilitate collaboration among developers. The types of personal data that may be processed by Slack include user profile information (such as name and email address), communication data (such as messages and files), and technical data (such as device information and IP addresses).
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Customer service
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USA
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GitHub DPA
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Slack Technologies, Inc.
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Slack Technologies, Inc. ("Slack") is a communication platform that provides real-time messaging, archiving, and search capabilities. As a subprocessor, Slack may process personal data that is stored and transmitted through its platform. The purpose of processing this data is to colaboratively analyse and resolve any difficulties and problems our users may face. The types of personal data that may be processed by Slack include user profile information (such as name and email address), communication data (such as messages and files), and technical data (such as device information and IP addresses).
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Customer service
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USA
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Slack DPA
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Amazon Web Services, Inc.
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Amazon Web Services, Inc. ("AWS") is a cloud computing platform that provides a wide range of services, including compute, storage, and databases, as well as application deployment, management, and developer tools. As a subprocessor, AWS may process personal data such as user profile information, content, and other related data stored or processed on AWS's infrastructure. The purpose of processing this data is to provide Topline with the infrastructure necessary to run applications and store data, and to provide related technical services such as monitoring and troubleshooting.
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Website editor Identify service Published website Network
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USA
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AWS DPA
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SiteWit Corp.
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SiteWit Corp. d.b.a Kliken (“SiteWit”) provides website traffic analytics to End Users who publish websites. SiteWit also provide a suite of tools and services to create, manage and optimize search engine marketing (SEM) and pay-per-click (PPC) advertising campaigns on platforms such as Google and Bing. The primary information that SiteWit have access to is web traffic to the published site.
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Published website
Website editor
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USA
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SiteWit Privacy
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Zoho Corporation
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Zoho Corporation provides server monitoring and alerting services through it's site24x7 brnad. The primary information that Zoho has access to is server metrics and uptime information.
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Website editor Identify service Published website Network
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USA
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Zoho Privacy
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Rewind Software Inc.
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Rewind Software Inc. provides data backup and restore services to help us ensure continuity of service. The primary information that Rewind has access to is source code. No databases are backed up to Rewind, so no customer data is transfered.
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Network
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USA
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Rewind DPA
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